An ex-High Messenger laid off from High Messaging following Heaven's economic recession, Charlotte now works as a low-level celemarketer for celemarketing-slash-technoinformatics Company Celes Industries Incorporated, selling vague insurance policies to the Living to gather their Souls for creating the next Universe after the current one ups and goes poolside.

Always motivated to do something productive with her time, she offers her assistance in helping Bread fulfill the Requirements of the Living